Support & FAQ

Installing Fonts

Install on macOS

• Double-click the .otf or .ttf file → Install Font (Font Book).
• Restart the app if the font doesn’t show up (Figma/Adobe/Office).
• Still missing? In Font Book, validate the font, then clear the app font cache.

Install on Windows

• Right-click the .otf or .ttf → Install (or Install for all users).
• Restart the app (Adobe/Office/Canva Desktop) to refresh the font list.
• If needed: Settings → Personalization → Fonts → drag & drop the file.

Use in Figma/Canva/Notion

• Figma Desktop: install the font on your OS → restart Figma.
• Figma Web: use the Figma Font Helper or convert text to vectors before upload.
• Canva/Notion: upload as brand font if your plan allows.

Webfonts

How to use as a webfont (self-hosted)

Convert/obtain WOFF/WOFF2 files for the project. Upload to your server (e.g. /fonts/) and add:

@font-face {
  font-family: 'BFF-Name';
  src: url('/fonts/BFF-Name.woff2') format('woff2');
  font-weight: 400;
  font-style: normal;
  font-display: swap;
}
/* Then use font-family: 'BFF-Name' in your CSS */

Web performance tips

• Preload with <link rel="preload" as="font" type="font/woff2" crossorigin>
• Enable font-display: swap to avoid invisible flash.
• Only load the styles/weights used on the page.

Licensing & Payments

What license tiers are available?
Five: Standard (€2) for one project, Creator (€11) for unlimited use as a freelancer, Studio (€39) for your whole studio, Extended (€79) for one brand's full range, and Enterprise (custom quote) for larger or multi-brand needs. Full details on our license tiers page.

Do I receive a license file or certificate?
Yes — a license certificate with your license number is generated automatically and available to view or print from your download page. Your PayPal receipt is also valid proof of purchase; keep both.

What is one project exactly?
For the Standard tier: a single named initiative (e.g., brand identity for a product, a campaign, an app title). New titles, sub-brands, or seasons require a new Standard license per font used. The other tiers aren't limited by project count — see the license tiers for what each one covers.

Troubleshooting

• Font installed but not showing: Close and then open the app. Clear the app's font cache if necessary.
• Webfont not loading: Check path and Content-Type (font/woff2). Add crossorigin if served from another domain.

Usage & Sharing

Can I share the font with my vendors?
Yes, with printers/devs/motion partners working on that project only. No public sharing or uploading to portals.